Canceling An Order
- Orders must be canceled within 48 hours of receipt.
- No refund will be given after 48 hours.
Returning An Order
Orders can only be returned if received items are damaged or incorrect. The customer is responsible for meeting all of the following conditions:
- Contact us within 30 days of receiving the item.
- Email us a photo of the item (if item is damaged please take multiple photos to show us where and how).
- The item cannot show signs of wear or usesage.
If these conditions are met a shipping address will be provided. You (the customer) will be responsible for paying any initial shipping fees to get it to us. Take a clear photo of your postage receipt with a clear date and email it to us within 1 week of contact about a return and we will refund shipping up to $15.
99% of all returned orders will be met with a replacement item. The item will either be what the customer ordered or something of similar value chosen by the customer.
Refunds are granted in less than 1% of cases and rely on prompt and concise communication from the customer.